MOQ Negotiation Scripts: What to Say When Factories Say No

Cost Critical Point Formula

The condition for accepting MOQ: expected profit ≥ production line switching cost+opportunity cost
Production line switching cost: including mold debugging (about ¥ 8000/time)+raw material loss (3-7%)
Opportunity cost: the difference in profit between producing regular orders in the same amount of time
Case: A notebook factory has a regular order profit of ¥ 36000/day, but needs to suspend production for 1.5 days to take on small orders → opportunity cost of ¥ 54000

Step by Step Breaking Strategy and Script Template

  • Dealing with “high mold costs”
    Factory statement: “The mold opening fee is only ¥ 20000, and 500 pieces are not worth it at all”
    Breaking script:
    We are willing to bear 50% of the mold cost (¥ 10000) and promise in the contract:
    ✅ Add 3 times the number of orders in the next 12 months
    ✅ Allow your company to retain molds for producing similar products
    ✅ Prepay 30% of the mold fee as a goodwill deposit
    Psychological principle: Loss aversion effect (factory unwilling to give up prepaid funds already received)
  • Dealing with “material procurement difficulties”
    Factory statement: “You need to order at least 1 ton of this special paper, and you can’t make it with only 100kg”
    Breaking script:
    We have found that your company’s regular product A uses similar substrates. Can you please:
    1. Merge our order with the production schedule of Product A
    2. We pay the raw material storage fee (¥ 15/day)
    3. Accept partial delivery (100kg per month, lasting for 10 months)
    Supply chain logic: utilizing the marginal cost advantage of existing inventory in the factory

Advanced Negotiation Skills

Cost Visualization Technology

Operation Steps:
1. Request the factory to provide a detailed list of production line switching costs
2. Calculate the marginal profit of small orders:
Marginal profit=quotation – (direct materials+direct labor+energy consumption)
3. Prove that small orders can cover variable costs (usually 60-75% of total costs)
Dialogue Template:
If the marginal profit can cover 80% of your company’s variable costs, is it possible to accept this MOQ? We are prepared for a 5% premium

Flexible Production Binding Technique

Scheme Design:
Bind small orders with the factory’s off-season schedule (such as during the peak period of air conditioning fees from June to August)
The promised order includes 20% non-standard parts and 80% universal parts (reducing the frequency of production line adjustments)
Case
A certain pen set supplier accepts a MOQ of 300 pieces (originally requested 3000 pieces), on the condition that the metal logo is changed to a universal plastic part, saving 4 hours of mold debugging time

Ultimate Script Framework

When the factory said: MOQ cannot be lowered.

You responded:

  1. Understanding stance: “Fully understand your company’s considerations for production efficiency”
  2. Create option: “If we adjust these three details (materials/processes/delivery), can we find a balance point
  3. Interest binding: “This cooperation will become a touchstone for our long-term relationship, with an estimated $500000 orders in the next three months
  4. Final compromise: “We can accept an X% increase in unit price, but we need your company’s support for this MOQ

Contact us and start your stationery import in Yiwu, China immediately!

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